By Sabir Musasabirmusa2@gmail.comWest Nile is one of the regions with many tourism sites and growing number of hotels in different urban centers.But these sectors experience a common challenge of human resource capital as many of the workers have inadequate professional skills in their operations.
It is on this background that Uganda Hotel and Tourism Training Institute-Jinja conducted skills development for capacity building in Tour Guide, Food Production and Beverages Services in partnership with Bamboo Village and Oasis 24/7 in Arua City.
Speaking at the closure of this 3 weeks program, one of the Facilitators Samuel Baluboine says, the training will enable participants to practice professionalism.
The Chief Executive Officer of Bamboo Village, Joseph Kyobe identifies absence of such training institution in the region as a challenge in improving the sectors.
“That skill will enable you to perform at a certain class and if you have that skill, you will deliver quality and the quality will be able to certify customers” Samuel assure participants at the function.
He says, due to absence of such training institutes in the region, hotel operators are forced to import trained workers from the central region.
“This is a huge challenge to us, we will be importing human resource capital from other parts of the country especially Jinja where the institution (UHTTI) is based where there is abandance of professionals” the CEO explains.
Joseph also notes that this creates a negative impact as alot is spent in the process.
“But then, what will be the impact on development of the hosting community and what will be the impact on West Nile if we are engaging workers from downtown” he wonders.
However, Arua District Chairperson, Wadri Sam Nyakua, also the City Mayor-elect calls for skilling of more staff in hotels.
“Therefore it is a wise decision for someone to choose to invest in them (staff) by way of capacity building, giving them hands-on training and skilling and equipping them to measure to the challenges that are in he industry” the Chairperson appeals.
A Tour Guide in West Nile region, Gerard Iga who participated in the training believes the training helps to improve his knowledge in the industry since he has never attended a formal training before.Meanwhile, a Student of Naalya Secondary School, Noeline Nanono is hopeful that the training will enable her achieve the dream in Food and Nutrition. Noeline sat for UCE exams this year and was practicing Food and Nutrition at her school. With this training, Noeline believes that her dream will be achieved.The training was organized with funding from Private SectorFoundation Uganda under the Skilling Uganda program to address unemployment challenge in the country.